When importing a list of appointments, AutoReminder requires a fixed format for imported files. These files are usually generated by other programs, such as office management programs. Unfortunately, some of these programs cannot generate import files using the required format for AutoReminder.
In this situation, a conversion program is necessary to change the import file to the required format. You can hire any competent software engineer to write such a program. Or if you prefer to use Voicent's service, please send us a sample appointment output file so we can give you a quote.
The following contains installation instructions for such a conversion program.
Voicent delivers the finished conversion program by email. Download the email attachment and extract all content to a folder, for example: "C:\Program Files (x86)\Voicent\conversion"
In Voicent AutoReminder, select the "Appointment" menu, then select "Import Converter..."
From the Import Conversion Program window, click the "New" button to open a new window. Click the "Browse" button to select the conversion program (usually a .exe file);
Click the "Browse" button to select the configuration file (usually a .conf file). Click OK.
From the Import Conversion Programs window, select the conversion program name, then click "Set as default" button.
Your conversion program should now be installed.
The package should also contain a new AutoReminder license key with the import feature. To install the new license key:
Select Voicent AutoReminder's "Appointment" menu, select "Import Appointment...". Select the file you want to import. If you have set the conversion program to default, the program will be selected automatically. If it is not default, check 'First convert import file using:' and then select the conversion program in the drop down menu. Click OK.
AutoReminder will then automatically convert the file to the correct format.
You can select the message ID for all the imported appointments. To do so, please select the option "Ask me for Message ID" in the Import Appointment dialog window. If you always use the same message ID, it is easier to have the message ID set by the conversion program.